About 2 weeks ago we got an envelope in the mail about a class action lawsuit against Trex
The class action was started because the kind of Trex we have gets black spots on it and has faded really bad. It sucks and it looks ugly. In hindsight Chris and I would ABSOLUTELY not use Trex again and probably go with something like redwood. But we figured it was a lost cause to really do anything about it – unless we wanted to rebuild our deck.
So it was kind of cool to get this in the mail and maybe get something done about it. There were a few requirements. The first was that we include our original receipt for our purchase. And because we’re crazy, we had it. Despite the purchase 4 years ago. You see, we keep all of our receipts for any home purchase in these folders (organized by year and month)
And without too much trouble I searched through the folder from 2009 and found our receipt
The other requirements were that we provide proof that we own the residence where the Trex deck is installed and then provide photos documenting the black spots. Oh, we have those
And proof that it’s faded as well (the non-faded piece is leftover that we had an has been stored away from sunlight)
Really bad fading, right? Of course natural wood fades too, however Trex advertised that their product didn’t do this at all, which was part of the reason we got it.
After I printed out the photos and included all necessary documentation I mailed it off. It’ll be until May till they actually decide to go through with the class action and then another number of months before a decision is made, but I figure for 30 minutes of work collecting everything it was worth it to enter and see what happens. We’re not happy with the results of the product so it would be cool to get something, and I guess acknowledgment that their product sucks is a little something.
Has anyone else who has used Trex had this problem?